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Privacy Statement

FoodStop Online Shop privacy policy
https://foodstop.shop
(„Shop”)

Dear User!

We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present the most important information about the rules for us to process your personal data and cookies that are used by our Store. This information has been prepared taking into account the GDPR, i.e. the general regulation on data protection.

PERSONAL DATA ADMINISTRATOR

Polish Supermarkets Ltd VAT NO 989 8910 30 REGISTRED NUMBER 07134600. 110 Bitterne Road West, SO18 1AQ Southampton

If you want to contact us regarding the processing of your personal data by us, please write to us at the email address: order@foodstop.shop.

YOUR POWERS

You have the right to request:

  • access to your personal data (Article 15 GDPR),
  • correcting them (Article 16 GDPR),
  • deletion (Article 17 GDPR),
  • processing restrictions (Article 18 GDPR),
  • transferring data to another administrator (Article 20 GDPR).

And also the law:

  • object to the processing of your data at any time:
    • for reasons related to your particular situation - towards the processing of personal data concerning you, based on art. 6 clause 1 lit. f GDPR (i.e. on legitimate interests we pursue), including profiling (Article 21 (1) of the GDPR);
    • if personal data are processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21 (2) of the GDPR).

Contact us if you want to exercise your rights. You can object to the use of cookies (which you will read about below) using the appropriate browser settings.

If you feel that your data is being processed unlawfully, you can submit a complaint to the President of the Office for Personal Data Protection.

PERSONAL DATA AND PRIVACY

Below you will find detailed information on the processing of your data depending on your actions.

1. Placing an order in the store

For what purpose?
implementation of your order
On what basis?
sales contract (art.6 par.1 lit.b RODO) legal obligation, related to accounting, obliging us to process your personal data (art.6 par.1 lit.c RODO)
How long?
for the duration of the abovementioned contract until the expiry of our legal obligation related to accounting
in addition, your data will be processed until the expiry of the period during which redress is possible - by you or by us
(for more information on this subject, see the last table in this section)
What happens if you don't provide data?
you will not be able to place an order

2. Creating an account in the Store

For what purpose?
performance of the contract for the provision of account management services in the Store
On what basis?
contract for the provision of services (art.6 par.1 lit.b RODO)
How long?
until the account is deleted by you or us at your request
in addition, your data will be processed until the expiry of the period during which claims are possible - by you or by us
(for more information on this topic, see the last table in this section)
What happens if you don't provide data?
you will not be able to set up an account and use its features, such as viewing order history or checking the status of your order

3. Contacting us (e.g. to ask a question)

For what purpose?
handling your inquiries or requests
On what basis?
contract or actions taken at your request, aimed at its conclusion (art.6 par.1 lit.b RODO) - if your inquiry or notification concerns a contract to which we are or may be a party our legitimate interest in the processing of your data for the purpose of conducting communication with you (art.6 par.1 lit.f RODO) - if your inquiry or application is not related to the contract
How long?
for the duration of the contract binding us or - if the contract is not concluded - until the expiry of the redress period - see the last table in this section* until the expiry of the redress period - see the last table in this section - or until we take into account your objection to processing*
in addition, your data will be processed until the expiry of the period during which claims are possible - by you or by us
(for more information on this topic, see the last table in this section)
What happens if you don't provide data?
we will not be able to respond to your inquiry or application
* whichever is applicable and which occurs first

4. Browser settings or other similar activity to allow marketing activities

For what purpose?
direct marketing, which consists of displaying personalized advertisements
(you can read more about this in the 'Profiling' and 'Cookies' sections of the Privacy Policy).
On what basis?
our legitimate interest in the processing of data for the above purpose (art.6 par.1 lit.f RODO)
How long?
until the expiry or removal by you of cookies used for marketing purposes
What happens if you don't provide data?
you will not receive product or service suggestions that you may be interested in
* whichever is applicable and which occurs first

5. Browser settings or other similar activity to allow analytical operations

For what purpose?
analysis of how you use and navigate the Store's website in order to adapt the page to the needs and behavior of Users
(You can read more about this in the 'Analytical activities' and 'Cookies' sections of the Privacy Policy)
On what basis?
our legitimate interest in the processing of data for the above purpose (art.6 par.1 lit.f RODO)
How long?
until the expiration or deletion by you of cookies used for analytical purposes
What happens if you don't provide data?
we will not take into account your preferences regarding the use of the Store when working on its development
* whichever is applicable and which occurs first

6. Your consent to receiving marketing content from us (e.g. information on special offers)

For what purpose?
sending marketing information, especially special offers
On what basis?
Your consent to our marketing activities (art.6 par.1 lit.a RODO)
How long?
until you withdraw your consent - remember, you can withdraw your consent at any time. Data processing until you withdraw your consent remains lawful.
in addition, your data will be processed until the expiry of the period during which claims are possible - by you or by us
(for more information on this topic, see the last table in this section)
What happens if you don't provide data?
you will not receive our marketing materials, including information about our special offers

7. Newsletter subscription

For what purpose?
sending the newsletter
On what basis?
contract for the provision of the newsletter sending service (art.6 par.1 lit.b RODO)
How long?
until you unsubscribe from our newsletter
in addition, your data will be processed until the expiry of the period during which claims are possible - by you or by us
(more information on this topic can be found in the last table in this section)
What happens if you don't provide data?
you will not be able to receive information about the Store and our services

8. Taking action or omission that may result in claims related to the Store or our services

For what purpose?
determination, investigation or defense of any claims related to the concluded contract or services rendered
On what basis?
our legitimate interest in the processing of personal data for the aforementioned purpose (art.6 par.1 lit.f RODO)
How long?
until the expiry of the limitation period for claims or until we take into account your objection to processing*
What happens if you don't provide data?
Inability to determine, pursue or defend claims
* whichever is applicable and which occurs first

PUBLISHING DATA

If you decide to publish a comment, its content and your signature will be visible to other Store users.

We do not disclose your email address to other users - unless you do it yourself.

PROFILING

As part of the Store, we perform profiling - it will happen to you if you allow such activities. This profiling is based on the automatic assessment of which products or services you may be interested in, using the information about the content displayed by you. As a result, product or service ads displayed as part of the internet services you use will be more tailored to you and your needs.

Profiling that we do does not result in decisions that have legal effects on you or affect you in a similarly significant way.

ANALYTICAL ACTIONS

As part of the Store, we conduct analytical activities aimed at increasing its intuitiveness and accessibility - in relation to you it will take place if you allow such activities. As part of the analysis, we will consider the way you navigate the Store - i.e., how much time you spend on a given subpage, or where in the Store you click. Thanks to this, we can adapt the layout and appearance of the Store and the content it contains to the needs of Users.

DATA SAFETY

When processing your personal data, we use organizational and technical measures in accordance with applicable law, including encrypting the connection using an SSL certificate.

COOKIES

Our Store, like most websites, uses so-called cookies. These files:

  • are saved in the memory of your device (computer, telephone, etc.);
  • do not change the settings of your device.

In this Store cookies are used for purposes:

  • remembering your session
  • statistics
  • marketing

To learn how to manage cookies, including how to turn them off in your browser, you can use the help file of your browser. You can read the information on this subject by pressing the F1 key in your browser. In addition, appropriate tips can be found on the following pages, depending on the browser you are using:

Cookies will not be processed by us for more than 180 minutes from your last visit to the Store.

By using the appropriate options of your browser, you can at any time:

  • delete cookies,
  • block the use of cookies in the future.

In these cases, we will no longer process them.

You can find more information about cookies in Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities that support us in conducting business. We entrust them with the processing of your data - these entities process data only on our documented instruction.

Below you will find a list of recipients of your data:

ACTION DATA RECIPIENTS TRANSMISSION OF DATA OUTSIDE THE EUROPEAN UNION
any action in connection with the Store web hosting There is no space
an entity that provides us with technical / IT support There is no space
people cooperating with us on the basis of civil law contracts, supporting our current operations There is no space
online trading platform operator no place
staying on the Store's website with settings allowing to conduct marketing activities entity providing marketing services There is no space
staying on the Store's website with settings allowing for conducting analytical activities entity that enables analytical activities on the site There is no space
creating an account in the Store provider of standard office software (including e-mail boxes) There is no space
placing an order in the Store payment provider There is no space
entity ensuring the delivery of goods - unless you have chosen the option of personal collection There is no space
software provider that facilitates business operations (e.g. accounting software) There is no space
provider of standard office software (including e-mail boxes) There is no space
accounting Office There is no space
you use the services provided to us in connection with the Store by social networks social media There is no space
taking part in a survey of satisfaction with our services entity conducting the satisfaction survey There is no space
contacting us (e.g. asking a question) provider of standard office software (including e-mail boxes) There is no space

And in addition:

relevant public authorities to the extent that we are required to provide data to them.

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