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FAQ

1. Order Schedule & Delivery

a. Orders Placed before 11am are scheduled for same day delivery.
b. Order Placed after 11am are scheduled for delivery on next day.
c. Delivery is not available on Sundays.

2. Estimated Time For Delivery Arrivals

a.Orders are delivered between 3PM & 6PM Monday to Saturday. The delivery hours may vary depending on the amount of orders we receive. Our customer service will contact you prior to delivery despatch to arrange delivery time or safe place to leave the groceries.

3. 30% Discount on First Orders

Discount of -30% for your first order can be only used once and cant be used with any other discount code/offer. Discount vouchers/cupons are available on your facebook page or instore follow our stories or newsletters to get the best deals possible. 

4. PayPal Payments

We support many payments gateways if for any reason you cant procced with selected gateway please use alternative mehtod of payment:

Please make sure that

  • You have avaliable account balance to make a purchase,
  • That your paypal account is verified,
  • That your paypal account is not suspended.

5. Adding Products to Basket

a.If you are unable to add product to basket or the (Add) button is not visible that means the item is currently out of stock.

6. Meat and Fresh Diary

All products are freshly picked and always stored in correct temperature enviroment prior to despatch, during transit the groceries are stored in thermal or standard boxes depending on products delivered, all of our deliveries are made using refrigerated van.

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